As an entrepreneur, it may oftentimes feel your attention is being pulled in a million different directions.
As business grows there will come a time when certain tasks start falling through the cracks simply due to lack of hours in the day.
Since we've yet to figure out how to get more hours in the day, we can however begin budgeting to outsource some of the day to day in your business so that you can focus on what's important, providing the best service possible for your customers.
Read on for a few ideas of areas you can outsource in your business.
From responding to emails to keeping up with the day to day, getting administrative help is often the first hire a small business owner makes. Looking to save on costs? Consider a virtual assistant. Sites like Fiverr have a robust marketplace with assistants from various backgrounds to help with calendar and contact management, scheduling and more.
When you are a small business, the purpose of a marketing campaign is to generate leads. That why digital marketing agencies like http://flow20.com exist, to help entrepreneurs create a brand roadmap to help reach their goals. Digital marketing can help when you are looking to launch your business in new markets or grow the current customer base. Using online tools to learn about your customer can help you create targeted campaigns to connect with them in places you had not even considered.
There are three primary reasons startup decide to outsource customer service: to cut costs, to free up time for more productive work or to grow the customer contact resource and increase the level of appointments or bookings without additional on-site man power. Whatever the reason, it's something the consider. Head over to BDM Talk's site which serves a great resource on what to look for when outsourcing your customer service : https://www.bdm-talk.co.uk/outsourcing/
It's something we blog about often here on Sasha Talks Tech, the importance of having a polished social media presence.
If you are finding it too difficult to keep up with social media posts or find yourself getting back to customer inquiries days later, you might want to consider outsourcing your social media to a small agency that can assist you with creating a voice, keeping in touch with your customers and growing your online presence.
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