Playing Catchup With Workplace Tech: Two Tools That Need To Be Permanent Fixtures In Your Business

​Tech in the workplace can be like playing a game of catch up constantly. With every few months that passes by, there is a new piece of hardware or operating system designed to speed up your business process. If you are a small business or an SME, your finances can be limited, and so the choice of picking just one proves to be tough.

​ Are there other ways to increase your revenue while also being ahead of the curve from a technological standpoint?  Have a look at these advertising methods and workplace systems and see if they are suitable for your organization.

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​VoIP Phone Software

VoIP is short for Voice-over Internet Protocol. This is a communication tool that makes the most of your internet connection. Rather than using a typical phone line in the office, you can use this by connecting your VoIP phone system to the internet. Doing this saves you a lot of costs if you're making overseas phone calls that are charged astronomically. Again, this proves to be a lifesaver in the small business capacity, not just because of the savings in cost, but also the tools that comes with the voice system work well to give your business the virtual office setup. For example, automated attendants can be provided as well as call queues. In addition to this, VoIP systems can integrate themselves with the work computers so that voicemail messages can go directly to the contacts email inbox instead of their phone.
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It works wonders if you are trying to run a business over various sites as they provide mobile options. Is gives workers remote access to the business phone system from their cell phones.

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CRM Systems

CRM stands for Customer Relationship Management. A CRM system is a tool that lots of organizations use to increase the productivity of the back office functions. CRM these systems can be developed and trained to do more work for you. Its uses are various. The system can be used to develop customer relationships, improve the view of the business from the inside, and send emails that are personalized.

To define a CRM system, it is a cross between social media and a personal organizer system. The great thing about this system is that it comes into its own when you are stretching your staff very thinly. It is an investment as far as cost is concerned, but it is a great way to manage new connections within a growing business. With tech like CRM, it is very handy within the office environment. It is worth noting also, do not overlook the power of marketing methods. Like SEO, analytics, improving your Conversion Rate Optimisation, Bounce Rate, etc. These are the tools which will generate revenue for your business from the outside in.


Both of these tools have a very powerful way in getting your organization to run very efficiently. If these are things that your company has not looked at, it might be time to invest in these two tools.​