Ensuring your staff are well trained is one of the key aspects of running a solid, reactive and productive firm. While every employee will bring their own skillset to the table, it pays to allow them to develop this, and be better off as a result. As a boss, it pays to encourage the competencies of your staff. While you should expect a reasonable standard of care and work, and even ask them to give the best of themselves, employees should not be dictated to. You can do this, but you will often encounter a high staff turnover and negative working reputation as a result. You will also miss out on a plethora of important opportunities of success, and that is the biggest tragedy here. It would be like keeping an army of soldiers who able to set up camp, but not take care of or maintain their uniforms and equipment. A solid, 360 degree view of competency is necessary here, and without delay.
Here’s how to get started:
If you can reward your employees for showing person responsibility, you can often encourage them to take more of that. This also counts for engagement. When running plans to help employees learn skills, also sweeten the deal a little. This could be as simple as running sweepstakes to potentially reward an entrant with a prize. However, it is often better for your staff to be rewarded in more tangible terms. Instead of simply teaching the staff what it is you’d like to see them use, actually allowing them real opportunities in the real world to enhance their skills can work too. This might mean through an OSHA 30-hour online training course http://americansafetycouncil.com/content/osha-30, or helping them attend conventions within your industry.
This might mean asking them to outsource somewhere, or head to an international office. It might mean recommending them for a certain role, or personally giving them a detailed and insightful testimonial when it comes to leaving your firm. Reward engagement, and you’ll often find people trip over for the chance to better themselves.
Invest in Care
The ability to work is the front and foremost thing a staff member needs to feel comfortable in. If you are willing to invest in the care of their physical and mental health, you automatically are rewarded with a competent and functional staff member. This ups the positive vibes in the office. Employees need a break from time to time, and ensuring you have this support staff network can ensure no staff member is left behind.
Promote From Within
Staff members need to feel as though they can raise the ranks. Hiring internally allows them to do this. Not only will this motivate them, but it will give them a chance to invest their knowledge in your firm, rather than being trained and taking that elsewhere. This means that brand loyalty is fostered. When this loyal competency is implement through departments, you will find that the family network of your firm builds, and people care to see your long form success.
Defer to the Best Advice
You are the boss, and that means you need to keep a laundry list of importance competencies in order to justify your time at the top. However, you cannot be an expert in everything. Allowing yourself to consult your staff down the ranks will allow them to describe and articulate their job role in a condensed way, and increase their communication skills. It will also help them feel respected, and that they have something valuable to contribute. As such, they will begin to do this more often, and that’s worth fostering. With a competent, interested and developed inquisitiveness, you will find that staff members replicate this and try to better themselves for your firm in the long run.
Risk Taking and Shadowing
You must foster in your staff a willingness to act autonomously and show initiative. This is often achieved when you allow them to take risks. This means taking their advice for new and bold strategies, especially when they are willing to risk their career to do so. That shows a belief and a comfort in the uncomfortable - valuable skills for any employee to have. Not only this, but if you can afford them the option to shadow other members of the team for a time, they will develop a raw, more complete understanding of your entire business and the departments that comprise it.
With these tips, your progression towards fostering a competent, supportive and willful working atmosphere will be something you expect, value and profit from.
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