There are so many questions when it comes to upgrading your company systems. Which ones are the best? Is there any need to update? Why can't I keep my fax machine? If you're asking that last question, this article may be for you. Tech in the workplace needs to be as healthy a marriage as peas in a pod, fish and chips, and business and customer. Updating tech on a constant basis can be a drain on the finances. With every month comes a software update. Or new hardware being announced. Or even more sophisticated computer viruses. So you need to make sure that your tech is good for your business and good for your employees. Here are two tools that you need to invest in for the good of your business
VoIP Phone Systems
One way to reduce outgoing costs is to conduct all your phone business through the Internet. Using a Voice-over Internet Protocol phone system will cut down on costs relating to phone charges where you would normally pay per minute. Using this tool you are able to wire it to your existing Internet connection. If you are working in a start-up company there would be no need to install a phone line. As far as practicality is concerned, the system is very easy to install, and the running costs are vastly cheaper than running a landline system.
A VoIP system isn’t just a cheaper way to make phone calls. These systems have automated call queues, automated attendants and integrates easily with work computers. Instead of leaving an answerphone message on a colleague’s phone, you are able to send voicemail messages to a recipient’s email inbox. In addition to this, VoIP systems have mobile options. It can connect to remote workers’ cell phones, another handy tool if you are running a business over different locations.
The drawbacks to a phone system like this are Internet related. Of course, if you don't have a good Internet connection, then your phone lines will suffer and you may as well try and plug in your dial-up again! And also when it comes to the Internet, you need to make sure that you are adequately protected against malware and viruses. There are many free antivirus programs you can download to save business cost.
Customer Relationship Management software is now the mainstay of big businesses. It is a program that you integrate into your office hardware. It is almost a cross between a personal organiser and Facebook. This program is used to help the company take advantage of all the data that they collect.
This software helps to locate trends, track sales and also can automate many of the daily interactions. As a piece of back office hardware, this is incredibly handy as it helps staff manage their time more efficiently. As the data is centralised this helps reduce annoying admin tasks. Which, in turn, reduces time, effort and unnecessary business costs. This program is great for stretching your workforce.
Both tools are indispensable assets to business now. So if you don't have either of them, see if you can invest in one.
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