Outsourcing is often seen as something that startups and small business use to extend their workforce without having to hire an extra employee, but that’s far from the truth. Outsourcing is useful for any company regardless of its size not because they’re unable to hire someone to do the job, but because outsourced work is typically very high quality and an immediate solution to a problem.
For instance, if you need a website designed, then your company might hire a freelancer to make it. Compared to hiring a new employee, the freelancing option is immediate; you get results straight away, there isn’t a long hiring process involved, and it’s ultimately cheaper. As a result, outsourcing is something that many businesses use even if they are globally recognised and have a huge market share for their primary product. This is because some jobs require professionals with niche skill sets, and it would be hard to justify hiring someone just to do a single job every month.
Managing a data centre is usually handled by tech professionals. You would often recruit IT professionals to help you maintain everything from your network to your digital storage devices, but a data centre management specialist is needed for certain niche tasks. For instance, they can help you perform audits that will measure the health and the expected life span of your complicated server setup, they can bolster the physical safety of your hardware and even detect early signs of disaster.
Admittedly, some major corporations around the world have teams of in-house lawyers at their beck and call. However, many larger businesses simply don’t get in enough trouble to warrant hiring an expensive lawyer to work for them. In-house lawyers typically don’t get many cases and act more as advisors than lawyers unless the company is constantly under fire from rival companies and frustrated customers. Having a lawyer is one of the most important considerations for any business, making it another service that is often outsourced.
Specialised Service Installation
Occasionally, your business might require the services of a specific business. However, that business will insist on helping you install the required software or hardware with the help of an on-site specialist that will visit you. This is one of the few cases where outsourcing is necessary because it’s not common knowledge. In short, anything that is considered the latest tech will most likely be installed by someone with specific knowledge of that technology. Once it is used more widely, more and more people (including your own IT department) will understand how it works, how to repair it, and how to install it.
If you’ve ever had a catastrophic failure of a hard drive or network attached storage device, then you’ll know the pain in trying to recover important data such as customer information or important documents. Data recovery is a highly specialised task that requires a lot of experience and training, making it another service that has to be outsourced due to the sensitive data and specific skill set you need in order to make a successful data recovery operation.
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